Welcome Back

A Focus on Coming Back Well

We trust that you, your family and your community are doing everything possible to stay safe
through this difficult time. We at Vornado are doing the same and we continue to monitor
the COVID-19 situation while attempting to follow the guidance and mandates issued by the
CDC and city and state authorities.

We are working with our infectious disease specialists at Special Pathogens Laboratories as
well as our colleagues at the Real Estate Board of New York (REBNY) and the Building Owners
and Managers Association (BOMA) to adopt best practices for a safe and organized return
to work policy, which will incorporate the developing guidelines set by the city and state on
how to safely and effectively do so.

Back to Work Guide

Responsibilities of Tenants per Government Directives

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Develop and implement appropriate policies, in accordance with Federal, State, and local
regulations and guidance, and informed by industry best practices, regarding:

  • Social distancing and protective equipment
  • Temperature checks
  • Sanitation
  • Use and disinfection of common and high-traffic areas
  • Business travel


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In these challenging times, we strive to provide you with the same level of service you previously experienced in our buildings. At this time, we are pleased to deliver our proprietary LIVE.WORK.DO. App. This platform was created exclusively for our tenants to provide real time building information, security and transportation alerts, mobile turnstile access, exclusive deals, special events, and more. During this global pandemic, the LIVE.WORK.DO. App will also feature tips for working from home and advice on maintaining physical and mental health.



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We will provide guidance as reported by the CDC through the Live.Work.Do. App, our elevator information screens, and signage in building lobbies on topics including:

  • Stay home when sick
  • Proper hand washing
  • Wearing a face mask in public
  • Stop the spread of germs
  • Prevent the spread of COVID-19

Access Control & Elevators

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Prior to this pandemic, we began implementing frictionless access to our buildings in the form of facial recognition technology and mobile credentials. The installation of these systems has been accelerated in properties where this technology does not yet exist, it will be installed within 90 days. Please note, these enhancements listed below are applicable to properties with access control systems and/or turnstiles.


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We are committed to providing our tenants with a clean and healthy environment, and
will continue to follow all City, State, and CDC cleaning guidelines for lobbies and shared

Building Systems

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All of our buildings have remained open and continuously maintained. We have implemented guidance from the latest statement released by ASHRAE on April 20, 2020 and have worked with our infectious disease specialists and mechanical engineers to implement the recommendations listed below for our HVAC systems for improved indoor air quality and air filtration.

Thermal Scanners

  • CDC guidelines for employers include administering temperature checks for employees.
  • Vornado building staff have been scanned since March 2020. This practice will continue for the duration of this health emergency.
  • Contractors currently performing essential work in our portfolio are undergoing temperature checks before entering job sites. This practice will extend to all vendors and will also continue for the duration of this health emergency.
  • Subject to government authorization, we are prepared to deploy thermal scanners in our lobbies to temperature check our tenants and visitors. These no-contact cameras can quickly identify an individual with a fever of 100.4 degrees or higher. At such time as the government authorizes building management to use thermal scanners, we will provide additional information on related procedures and protocols.

Vendor Management

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All contractors performing work at any property are required to follow guidance from the
Department of Labor and must submit job site protocols for compliance.

  • Contractor documentation will be reviewed by our field operations team. If a plan isfound deficient, contractors will not be permitted to resume work until it is correctly resubmitted and approved. Building Management staff will monitor sites for compliance.
  • To limit interaction with delivery personnel, we have established a cooperative mailroom policy. All delivery services (UPS, USPS, FedEx) must be processed by SBM messenger centers.
  • We will not dedicate space in our lobbies for individual lunch deliveries but will make accommodations for designated delivery areas outside of the building. We will continue to allow catering deliveries to be made via the freight elevator.

Guidelines for Tenants

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Vornado will remain in close communication with our tenants about health protocols throughout the return to work process.

  • We encourage our tenants to stagger work hours and return of workforce during the initial re-entry phase in accordance with state guidance.
  • We encourage our tenants to post throughout their space reminders of social distancing and other recommendations from the CDC in their workplace.
  • We encourage our tenants to limit visitors during the initial re-entry phase and hold meetings virtually as often as possible. If guests/visitors are necessary, we encourage arrival during non-peak traffic hours and to pre-register them using mobile visitor management access.
  • We encourage our tenants to request their employees bring lunch from home or organize a lunch order for all employees from a single vendor.
  • Tenants should continue to notify Building Management of confirmed or suspected cases.